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Property Management Services

Optivest Properties management style is customized to our clients needs. Our goal is to maximize your properties success through our expertise and experience in implementing the correct staff placement, operational systems and a multi-faceted marketing and business plan.

The selection and training of our qualified, motivated staff is critical to the success of your facility.  We begin at the interview stage along with complete background checks and on-site hands-on-training with one of our highly capable and experienced Senior Managers and/or Regional Managers. Our training includes phone sales, office presentation, bookkeeping and collections, auctions, and facility maintenance. Skilled site staff is among our most valuable assets.

Optivest Properties has an effective and efficient operational system that has been proven successful to streamline the daily activities of our field staff and management team and maximize their efforts.  Its effectiveness is evident in the increased occupancy and revenue and decreased delinquencies at our sites.  Our Operations Manual will guide our staff to ensure our customer needs are met and the property looks and functions optimally.

Our corporate office personnel complements our field staff with the support of human resources and a designated account manager that handles the daily accounting and purchasing for the site. We also include meticulous planning and budgeting, continuous data collection, and detailed performance analysis. Full financial statements are provided to our clients monthly analyzing the site performance operationally and financially.

Growth in the self storage industry has become astounding in recent years resulting in a greater need for an individualized marketing and business plan. Optivest Properties has the experience to create a customized strategy combining a multitude of different types of advertising including but not limited to directory advertising, internet, direct mail, and brochures to promote your site to prospective and current customers. Our relationships with AT&T, Verizon and other national and local advertisers guarantee you will receive the best ad design and price. We also work with experienced storage web designers for strong internet presence and appeal.  All of this will be combined for your location in order to produce optimal results. We also work with our staff on developing their phone sales and direct sales along with promoting site visibility and curb appeal.

Our full service management staff includes the finest operations management, accounting staff, and human resources personnel.